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Hotties, please be advised that you are able to track your order via the below carriers:
USPS (Main Carrier):
(https://tools.usps.com/go/TrackConfirmAction_input).
Fedex:
https://www.fedex.com/en-us/tracking.html
UPS:
https://tools.usps.com/go/TrackConfirmAction_input
All HOS Hotties will receive the shipping information within 48 bus. hours of receiving your order confirmation email. If for any reason you are unable to track your item, please contact HOS immediately at HOSApparel@houseofsmoke.space. We will respond to your request within 24 business hours. Keep rising!
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HOS offers standard, priority, overnight and international shipping, only, at this time.
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US Shipping:
- First Class Mail - 2-5 Business Days
- Priority Mail - 1-3 Business Days
- Priority Express - 1-2 Business Days
- Free shipping on ALL U.S orders %100 Plus!
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- International:
- ​Priority Mail International - 6-10 Business Days​
- Priority Mail Express International - 3-5 Business Days
- Global Express Guaranteed - 1-3 Business Days​​
- Free shipping over ALL International purchases​ $150 and up!
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PLEASE LOGIN TO YOUR HOTTIE ACCOUNT in order to process your store credit and/or return. If you do not have an account, please create one in order to go through the process!
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SITE HOURS:
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OPEN 24 HOURS A DAY, 7 DAYS A WEEK
EMAIL HOURS:
Monday - Friday 3:30 PM PST - 8:30 PM PST
Saturday 8:00 AM PST - 8:00 PM PST
HOSApparel@houseofsmoke.space.
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No Refunds/Returns
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Store Credit or Exchanges only.
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ALL Sale items are final.
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If worn, damaged and/or soiled, missing pieces, ripped, foul-smelling, and etc., the item will be considered ineligible for both store credit and exchanges.
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